Privacy Policy
Last Updated: February 1, 2026
Team Up LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our team management application.
Team Data Privacy
All team content — including playbooks, rosters, workouts, depth charts, messages, and game plans — is completely private to your team. Other teams using Team Up LLC cannot see your data. Each team's information is isolated and only accessible to authorized members of that specific team (coaches, players, and parents you invite).
Information We Collect
Information You Provide
- Account Information: Name, email address, phone number, and password when you create an account
- Team Information: Team name, school name, team codes, and roster data
- Player Information: Names, positions, jersey numbers, height, weight, graduation year, and parent/guardian contact information
- Workout Data: Exercise logs, personal records, and performance metrics
- Communications: Messages sent through the app's messaging system
- Payment Information: Processed securely through Stripe; we do not store credit card numbers
Information Collected Automatically
- Device information (browser type, operating system)
- Usage data (features accessed, time spent in app)
- IP address and general location
How We Use Your Information
- Provide and maintain the Team Up LLC service
- Enable team management, communication, and coordination
- Track workouts and athletic performance
- Send important notifications about your team
- Process payments and manage subscriptions
- Improve and optimize our service
- Respond to customer support requests
Information Sharing
We do not sell your personal information. We may share information in the following circumstances:
- Within Your Team: Coaches can see player and parent information; players and parents can see team-related information as appropriate to their role
- Service Providers: Third parties that help us operate our service (e.g., Stripe for payments, Firebase for data storage)
- Legal Requirements: When required by law or to protect our rights
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (HTTPS)
- Secure authentication systems
- Role-based access controls
- Regular security assessments
Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data by contacting us.
Children's Privacy
Team Up LLC is designed for use by high school athletic programs. We collect information about student athletes as provided by coaches and parents. We comply with applicable laws regarding children's privacy, including COPPA. Parental consent is obtained through the coach/school registration process.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Export your data
- Opt out of non-essential communications
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: support@teamupapp.org